we were trying to cull lessons from a totally unexpected event so there i was making these general recommendations. guess what, this guy who was supposed to be on top of things but somehow faltered during the critical period kept on explaining himself. eh?! defensive, yo! guilty much? ; )
i resorted to prefixing my statements with, don't take it personally, nothing personal, and still the guy would go on to explain why he did or failed to do certain things. i was a combination amused and annoyed.
so that is our framework, huh?! i can do that. game. from general i shifted to specifics. boy, did i touch a raw nerve. the guy went on to say he actually did this, he actually said that.
really?! when was this? i was literally an arm's length away from that person that time. what time did you say that?
oh, this time. oh, that time.
gee! there was this certain period when action was most needed. actions within this period would decide the direction the situation was going to take. how come the times you're mentioning do not fall within that?
stop bandying about what you did or tried to do before or after the critical period. the truth is, you failed to deliver. test of mettle and you failed miserably. someone else had to step in. an unfortunate consequence was averted not because of you but in spite of you. not everyone knows that. but there are those who do. at least a roomful of them, some now scattered all over the place. deal with it. learn from it.
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