password security

i was at the bank this morning and the Express Assist machine would not accept my account number.  i informed a bank employee and they said the machine has hanged.  they said they'll re-set it.

ok.

now imagine my surprise / horror when the two bank personnel who were resetting the machine not just once but thrice said the passwords for resetting the two machines aloud, as in, even informing the other from across the room.  whoa!

i was already at the counter depositing some money so i told the teller to tell her co-employees not to say passwords aloud, especially in the presence of so many non-bank personnel.

one of the passwords was so easy to remember.  i can still recall it up to now.  the other is not as easy but i still remember the first 3 letters.

there were around seven of us customers at the bank that time.  this is a big bank.  don't they orient their personnel about password security, etc.???  baaaddd...  : O

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