i call and ask to be connected to the bakeshoppe...
operator: 'oh, ma'am... line's busy... it's being used...'
me: 'aw, ok...'
operator: 'wait, ma'am...'
then i overhear the guy tell someone, 'tell the bakeshoppe to put down the phone, there's a complaint...'
me: 'hey, i don't have a complaint! i'll just call again later...'
operator couldn't hear me and eventually connects me to the bakeshoppe...
tactics... : }
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