i try to avoid going out when it's raining but this afternoon i went ahead and dropped by this supermarket to return something i bought last week. it turned out the color does not match the color of the fixture to which i intended to attach it.
i called them yesterday to inquire about their exchange policy.
customer service: 'we have seven days for returns, ma'am...'
me: 'i bought it on the 23rd so if seven days i can return it up to...'
customer service: '23? 29, ma'am...'
me: 'not 30th? you count from the day it was bought? there's a legal definition for the number of days... as far as i know one starts the following day...'
customer service: 'wait... i'll check, ma'am...'
he comes back and tells me last day for return is really the 29th...
me: 'hmmm... okay... good thing you told me... i would have come on the 30th...'
customer service: '30 would already be too late, ma'am...'
me: 'yeah, following your convention... but that is how i would have counted... i dunno how your policy is worded but i know there is a prescribed way legally on how you count days...'
to be safe, i'll keep in mind to ask for the last day instead of the period next time...
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