tech support mode over the phone...
me: press ctrl-alt-delete...
user-in-distress: ok
me: you see task manager? click that...
UID: there's none...
me: no? what's on your screen? you don't see a blue windows screen?
UID: no...
me: what happened when you pressed ctrl-alt-delete?
UID: nothing...
me: you sure you pressed ctrl-alt-delete? try it again... press the ctrl key and the alt key and the delete key... press all three keys simultaneously then let go...
UID: ok
me: what happened? you see several choices task manager at the bottom?
UID: ok... i see task force now...
wahehe... ad hoc? say hi to the chairman as well... ; )
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