misleading

i paid my sister's insurance at philplans ali mall today.

upon entry they'd ask what your purpose is.

i always reply with payment.

sometimes they'd give you a number.
sometimes they'd just motion you to proceed to the cashier.

if they give you a number, sometimes they'd ask you to log.  sometimes they won't.  if they do, the logsheet has a header that says Free Personal Accident Insurance Certificate.  the first time i noticed the header, i told the guy how come the header is like that when i'm simply logging for payment?

he said that's the form they were given.

i told him maybe they should just cross out the header for those whose only purpose is to pay.

he said he'll tell management.

months after that, the form remained the same and sometimes when i notice (wahaha, sometimes i don't), i tell the guy i don't want to be logging in a form with such a header and he'd just let me.

today, however, there was someone else at the desk.  a girl this time.  she asked me to log.  i was going to be first.  when i again pointed out the header, she said it's okay, the header is really just like that.

i said i'm not comfortable signing under a header that says Free Personal Accident Insurance Certificate when all i'm doing is paying.

she replied no signature is required, just the name.

i said regardless, i'd still be writing my name on a doc with an inaccurate header.

she said it's just a log.

i said it's a misleading log. i said the header should be accurate.

she repeated it's just a log.

i said if she wants me to sign then i'll cross out the header myself.

she just looked at me.

so i crossed out the header by drawing three lines over the text.

suddenly the girl was miffed.  why did i trash the doc?

really?  crossing out text is normal editing practice.  you draw lines over the text so others would know it does not apply.

she said i should just not have signed anymore.

i said she should have told me from the start because there've been times when i really did not log because i have issues with the header.  would she, for example, put her name on a list that has a header saying Free Gift Certificate when all she did was pay?  that is analogous!

calling philplans.  please revise your logsheet for payers.  make the header accurate.

thank you.