driver's license renewal

i renewed my driver's license at LTO mirasol yesterday.

this is how it went:

10:02 a.m.
at Public Assistance and Complaints Desk / Customer Service Representative License Unit
to get LTO Form No. 21, Application for Driver's License

i was 11th in line.
i didn't have to stay though as a guy handed me a form while i was still on queue.

10:05 a.m.
medical at
Aruga Medical Testing Center within LTO compound

a girl asked for my license card.

a guy then gave me a color blindness test

followed by an eye test
(one line of letters only, the 20/20 line),
left and right eye, other eye covered

then
weight check.

i paid P250 to the girl
and was issued a Medical Certificate
with an Official Receipt (Arugain ANM Medical Testing Center).
the girl also returned my license card.

i was the only customer at the place.

then i filled out LTO Form No. 21.

10:15 a.m.
back to the Public Assistance and Complaints Desk / Customer Service Representative License Unit

the guy on the desk wrote
Ren-Non-Prof
W-5
10:15
on the upper right hand of my form 21 and told me, "Window 5"

10:18 a.m.
Window 5
i submitted the form 21,
Medical Certificate with official receipt
and
license card being renewed

i was second in line.

10:30 a.m.
Window 4
photo
and
signature

i had a problem signing on the digital pad as i couldn't make my signature appear normally.  i'd press the stylus here and the line would appear there.  i'd form an S on the left and i'd get several diagonal lines on the lower right.

i kept on clearing the output and signing again.

i do know how to use a stylus.
i'm not sure whether it was the pad or the stylus that was defective. i was pointing it out to the girl at the window but she just kept looking at me.

when i somehow got my signature close to what it was in my old license card, she told me to stop as it was already acceptable.

10:35 a.m.
Window 10, Cashier
payable was P652.63
(P585 License Fee (NPDL),
P67.63 Comp Fee).
i gave P705.
change was supposed to be P52.37.
the cashier gave me P52.

my form 21 was stapled with a small piece of paper with queue no. 45 for renewals.
(they were giving a different set of queue numbers for backlog.)

10:42 a.m. they were processing queue no. 22 of renewal.

10:50 a.m., queue number 24.
10:55 a.m., no. 26.
11:14 a.m., no. 28.
11:26 a.m., no. 30.
11:32 a.m., no. 31.
11:38 a.m., no. 32.
12:17 p.m., no. 36.
12:35 p.m., no. 39.
12:41 p.m., no. 43.
12:45 p.m., no. 45!  : D

(holders of some queue numbers did not show up)

to Window 3
for data entry
photo
signature
and
biometric capture of all ten digits.  fingers on the left and right hand all at the same time and then the two thumbs.
completed steps at Window 3 by 12:55 p.m.

re data entry, the guy initially left out certain data written on the form:
-  just the name of the village was encoded, village number was left out
-  just the first names of the father and the mother, middle and last names left out.

i requested him to put our village number.

he said it is not indicated in my old license card.

i said it was because there was not enough space for the complete address when i renewed last so the processor did not include everything.  this time the address field is already longer so kindly complete it.

he did.

i asked why the parents' name fields show only the first names.

the guy said they don't appear on the license card anyway.

i requested removal of the spouse name as well.

the guy deleted the entry.

i requested him to put my TIN.

he did.

seeing just my parents' first names onscreen seemed weird to me so i asked if he could complete it.

he added their middle and last names.

1:05 p.m.
Window 1
releasing of license card

i checked.
everything correct except that it says i will NOT donate any organ.
hmmm...  i ticked organ donor in the form.

it also showed my blood type as B+.  not sure about this one.  i've always just put B.

anyway, my license was renewed from 10:02 a.m.
to 1:05 p.m.

valid till 2022.