well, PLDT tech support showed up at my parents' place. when i told them (as i have been telling the hotline as well) daytime ping's fine and it only crawls nighttime, they did not enter the house anymore.
and guess what, they told me they've been told a ping of around 300 is normal. really?! what are we pinging here, the farthest country from the philippines?!
hello, PLDT. hello!!!
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